These Terms of Service ("Terms") govern your access to and use of PropertyZone ("Service"), provided by PropertyZone ("we", "us", "our"). By signing up, accessing, or using the Service you agree to be bound by these Terms. If you do not agree, do not use the Service.

You must be at least 18 years old and able to form a binding contract to create an account. You are responsible for everything that happens under your account, including the actions of your team members. Keep your credentials safe.

If you create an account on behalf of a brokerage, you represent that you have authority to bind that brokerage to these Terms.

• Plans, prices, and feature sets are described on our Pricing page. Prices are in USD unless stated otherwise.
• We bill in advance, monthly or annually. Charges renew automatically until you cancel from your billing settings.
• You can cancel any time. Cancellation takes effect at the end of the current billing period — we don't issue prorated refunds for partial periods.
• Free trials end automatically; we won't charge you unless you choose a paid plan before the trial expires.
• We may change prices with at least 30 days' notice via email.

You agree not to:

• Use the Service to send unsolicited marketing in violation of CASL, CAN-SPAM, TCPA, or similar laws.
• Upload malware or attempt to compromise the security of the Service or other accounts.
• Reverse-engineer, scrape at scale, or attempt to extract source code.
• Resell access to PropertyZone without a written reseller agreement.
• Use the Service to discriminate against protected classes in violation of fair-housing laws.

We may suspend or terminate accounts that materially breach these rules.

You own the data you put into PropertyZone — contacts, deals, documents, messages. We hold it on your behalf as a service provider. You may export it or request deletion at any time. Our handling of personal data is governed by our Privacy Policy.

You grant us a limited license to host, copy, transmit, and display your data solely to operate and improve the Service. We don't claim ownership of your content.

The Service connects to third-party tools (Google, Microsoft, Twilio, Stripe, Anthropic, Follow Up Boss, MLS feeds, and more). When you enable an integration, you authorise us to exchange data with that service on your behalf. We're not responsible for the availability, accuracy, or terms of any third-party service.

Calls and SMS are routed through your own Twilio account or, where applicable, our shared trunk. You are responsible for obtaining the consent required by law before messaging any contact, and for honoring opt-outs (STOP, unsubscribe).

We aim for 99.9% uptime but we don't guarantee uninterrupted service. We may perform maintenance, deploy updates, or change features at any time. We'll give reasonable notice for changes that materially reduce functionality.

The Service is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties — express, implied, statutory, or otherwise — including merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by law, our aggregate liability for any claim arising out of or relating to these Terms or the Service is limited to the greater of (a) the fees you paid us in the 12 months before the claim, or (b) USD $100. We are not liable for indirect, consequential, incidental, or punitive damages, or for lost profits, lost revenue, or lost data.

You agree to indemnify and hold us harmless from any claim arising out of (a) your use of the Service, (b) your violation of these Terms, or (c) your violation of any law or third-party right.

You can cancel your account at any time. We can suspend or terminate accounts that breach these Terms or that pose a security or legal risk. On termination, your access to the Service ends and we will delete your data per our Privacy Policy.

These Terms are governed by the laws of the Province of Ontario, Canada, without regard to its conflict-of-laws principles. Any dispute arising from these Terms or the Service will be resolved in the courts of Ontario.

We may update these Terms occasionally. For material changes we'll notify account owners at least 30 days in advance via email. Continued use of the Service after changes take effect constitutes acceptance.

Questions about these Terms? Email pranav.pzone@gmail.com.